Online Services

Non-urgent advice: Online Services

Online services make it quick and easy to get in touch with the practice, saving you time and keeping things secure.

If you're already registered with Yarm Medical Practice, you can use these services to do things like make requests online. This way, you can take care of things when it's most convenient for you, and without having to call the practice.

Do

  • Do provide accurate information: Ensure that your contact details, medical history, and symptoms are correct to help us offer the best advice.
  • Do clarify your query / concerns clearly: This helps your doctor to understand your condition better and provide appropriate guidance.
  • Do use the secure platforms provided: Always use the practice’s approved online consultation platforms to ensure privacy and security.

Don't

  • Don't submit multiple requests for the same issue. This can create confusion and delay responses.
  • Don’t misuse online consultation forms. Submissions that have been misused will be rejected.
  • Don't use online consultations for urgent medical problems: If you're experiencing a life-threatening situation or severe symptoms, always go to the nearest hospital or 999.
  • Don’t provide incomplete or vague information. This will cause unnecessary delays.

Non-urgent advice: Online Consultations

Submit requests online including:

  • Medication Queries
  • Order Repeat Prescriptions
  • Request an update on a referral
  • Request a letter
  • Update contact details & SMS status

No account required.

Submit a SystmConnect Request: https://systmonline.tpp-uk.com/2/OnlineConsultation?OrgId=A81027 

Non-urgent advice: SystmOnline / Airmid

  • Order Repeat Prescriptions
  • Manage Appointments
  • View your GP health record
  • and more

Account required. 

SystmOnline Login:
https://systmonline.tpp-uk.com/ 

Airmid (The SystmOnline App): 
https://tpp-uk.com/products/airmid/ 

Non-urgent advice: NHS App

  • Order Repeat Prescriptions
  • Manage Appointments
  • View your GP health record
  • Register for organ donation
  • View your NHS number
  • and more

Account required.

Find out more and login or download:
https://www.nhs.uk/nhs-app/  

Login using the NHS App Website:
https://www.nhsapp.service.nhs.uk/login 

Non-urgent advice: eConsult / Online Non-Urgent Clinical Requests

Page last reviewed: 27 May 2025
Page created: 20 March 2023