PLEASE REFER TO THE NEWS PAGE REGARDING ORDERING REPEAT MEDICATION DURING THE COVID-19 OUTBREAK (1.7.2020)
Patients approved for repeat prescriptions can re-order in a number of ways:
- Online - follow the link at the top of this page if you have registered for online services or register for the NHS App (available to download via the App store)or via email at HSTCCG.email@example.com
- Post - Requests can be posted into the practice directly through the letter box or via Royal Mail
If you are ordering medication which has not been commenced by the GP, please enter full details of who prescribed it, which hospital departments, the name and strength of the medication and how often you take it.
The practice will need to confirm this information with the hospital therefore there may be a delay in getting the prescription issued. For that reason the hospital will ensure you have up to 14 days supply when you area discharged
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Remember: you can nominate a pharmacy to collect the repeat prescription electronically which will save you from having to collect a paper copy - please ask the receptionist for details.
In order for prescriptions to be processed within two working days the practice needs to have received them by 4.00pm. (Weekends are not included eg: prescriptions ordered on Friday would be ready for collection on the following Tuesday)
Over the counter (OTC) Medications
Prescribing of over the counter medicines is changing. Your GP, nurse or pharmacist will not generally give you a prescription for over the counter (OTC) medicines for a range of minor health conditions.
Instead, over the counter medicines are available to buy in a pharmacy or supermarket in your local community.
The team of health professionals at your local pharmacy can offer help and clinical advice to manage minor health concerns and if your symptoms suggest it’s more serious, they’ll ensure you get the care you need.
This applies to treatments for these conditions:
Acute sore throat
Coughs, colds and nasal congestion
Dry eyes/ sore tired eyes
Indigestion and heartburn
Infrequent cold sores of the lip
Insect bites and stings
Minor burns and scalds
Mild dry skin
Mild irritant dermatitis
Mild to moderate hay fever
Minor pain, discomfort and fever (e.g. aches and sprains, headache, period pain, back pain)
Prevention of tooth decay
Ringworm/ athletes foot
Teething/ mild toothache
Warts and verrucae